Warranty For Parts
All parts come with a parts-only warranty, unless stated otherwise. Personal vehicle parts have a 3-month/10,000km warranty; commercial vehicle parts have 1-month warranty. Extended warranties available on request and specified in the invoice.
Exclusions
No return, refunds, or warranty for electrical items, turbocharges, and superchargers.
Engine Warranty
Engine warranty void if heat tube is altered, removed, or melted.
Warranty Void if
Warranty void if parts are dismantaled, altered, tamperred with, misused, or abused. Warranty claims require original, complete items.
Warranty Claims
ESP supplies components for authorized claims; used components may be provided. Labour charges covered with prior ESP arrangement.
Consequential Loss
ESP not responsible for car hire, accommodation, or income loss due to part faliur or delays.
Returns and Rostocking
Within 7 days: 20% restocking fee for incorrect orders. After 7 days: No refunds. Postage not refunded. No returns for special orders or cut body sections.
Holding Deposits
Non-refundable after 24 hours. Max hold: 2 weeks (unless stated)
Shipping Liability
You’re liable for shipping damage/loss, including ESP-arranged shipment.
Returned Part Requirement
Returned Part must have invoice.
Your Responsibilities
- check local laws for part usage.
- Pay invoice in full.
- Provide accurate vehicle info and inspect received parts.
- Assess body panels; exchange if wrong.
- Maintain proper fluids and follow ESP engine instructions.
- Caution with aftermarket modifications.
- Accessories not covered by warranty.
To Maintain Warranty
- Professional fitting required.
- Maintain cooling system and replace belts, hoses, and filters.
- Inspect and replace components as needed.
- Caution with aftermarket performance parts.
- Non- ESP components not covered by warranty if used together.